Logistics & Dispatch
Delivery & Fulfillment Standards
Transparent, insured shipping across Douala, Yaoundé, and all ten regions of Cameroon.
Mode 01 — Local Stock
Ready to Ship
Physically stocked in our central Douala logistics hub.
- Douala & Yaoundé: 24 to 48 business hours
- Other cities (Bafoussam, Bamenda, Limbe, Kribi): 3 to 5 business days
- Garoua, Maroua, Ngaoundéré: 4 to 6 business days
- Payment & Confirmation: MTN MoMo and Orange Money; Cash on Delivery in Douala & Yaoundé only. We confirm every order on WhatsApp.
- Delivery Fee: 2,500 FCFA (Free on orders over 50,000 FCFA)
Mode 02 — Bespoke Import
Curated Pre-Order
Sourced direct from overseas partner ateliers (including China).
- Estimated air-freight arrival: 12 to 16 business days to our Douala hub
- Quality Inspection: allow up to 24 hours at the Douala hub before local dispatch
- Local Delivery: after inspection, delivered by city on the Ready to Ship timelines
- Progress Alerts: SMS / WhatsApp updates at each milestone
Shipping Rates & Surcharges
| Destination | Standard Delivery | Express Priority | Orders > 50,000 FCFA |
|---|---|---|---|
| Douala Metro | 2,500 FCFA | 4,000 FCFA | Complimentary |
| Yaoundé Metro | 2,500 FCFA | 4,000 FCFA | Complimentary |
| Bafoussam, Limbe, Kribi | 3,500 FCFA | Contact Concierge | Complimentary |
| Garoua, Maroua, Ngaoundéré | 4,500 FCFA | Agency Transit | Complimentary |